Terms & Conditions | SAT-Planet Ireland

Terms & Conditions

The following terms and conditions apply to all transactions on the www.sat-planet.ie web site. The placing of an order indicates your acceptance of these terms and conditions, as well as our returns policy. Please read them carefully and print a copy for future reference. We may change these terms and conditions at any time. Any changes will take effect on the date they are posted onto the site. Any term sought to be imposed by a purchaser either in a document or otherwise that conflicts with or adds to these conditions is not accepted. No agent or representative of the vendor has authority to vary these conditions unless accepted in writing by a partner of SAT-Planet, hereinafter referred to as “a partner”. These terms and conditions do not affect your statutory rights. To order goods through this website you must be at least 18 years of age. We will treat each order for goods as an offer by you to purchase the goods subject to these terms and conditions.


Additional terms and conditions may apply for prize competitions, pre-release orders and offers. If so, you will be alerted to them at the relevant juncture.

These terms and conditions only cover the sat-planet.ie website. Any other websites to which you link from this site are governed by their own terms and conditions. We accept no responsibility or liability for the content or operation of websites which are not under our control.

We have the right to refuse at our discretion to supply any goods ordered by you.

Description of Goods

Although we warrant that the goods will, at the time of delivery, correspond to the technical description given by us all products we sell are of a technical nature and it is not practical to publish detailed specifications of all the products. All pictures shown are for illustration purpose only. Actual product may vary due to product enhancement. Full details are available from the original manufacturer’s brochures & web sites. Goods are not sold on a trial basis. If you buy goods that have no published technical specifications, it is your responsibility to establish the suitability of the goods for your intended purpose.

Typing Errors

In the event that a product is listed at an incorrect price due to a typographical error or error in pricing information from our suppliers, we shall have the right to refuse or cancel any orders based on the incorrect price whether or not the order has been confirmed.

Product Images / Specifications

Whilst we endeavour to ensure all images and specifications are correct at the time of publication, they do vary. As such we can accept no responsibility for incorrect images/information. If however you spot a mistake with an image or with a product specification please let us know using the info@sat-planet.ie e-mail address.


All prices and charges on this site are in Euro. They include any VAT payable, but delivery charges may vary (all delivery charges are added before your final chance to accept the transaction). The total cost of your order will be the price of the products plus delivery. Any additional services you require (e.g. installation) can be provided at an additional cost where available. Prices, offers and products are subject to availability and may change before (but not after) we accept your order. If something becomes unavailable we will contact you to discuss alternative options. If we discover an error in the price, we will contact you to notify of the issue and to ensure that the amended price is acceptable before proceeding with the order or to offer any alternative. Orders will only be accepted from Eire residents for Eire delivery paid for using any of the following methods:

Debit / Credit Cards:

We use Worldpay to process our online paymets. Worldpay accepts the following credit/debit cards:

1. VISA Debit / Electron / Credit

2. MasterCard Debit / Credit / Signia / World

3. Maestro Intl. / Debit

4. Diners Club / Discover Card

Instructions and guidance notes are given throughout the checkout process. For further information you may like to visit the Worldpay website www.worldpay.com or consult their FAQs http://www.worldpay.com/shopper/.


We accept PayPal payments for all online orders. If you choose the PayPal option when completing your order, you will be transferred to an SSL-encrypted PayPal server, where you can complete the purchase and enter payment details. We will be notified by PayPal as soon as the payment has been successfully completed. Payment via PayPal is effected immediately and we receive a message from PayPal as soon as the funds have been paid into our account. Please note that all customers using the PayPal option must have a valid PayPal account. Customers who do not already have a valid PayPal account can create one free of charge during the checkout process. We accept payment via PayPal in Euro only. PayPal payments cannot be combined with other payment methods. You must include your phone number when making any PayPal payment. There is no additional fee for using this payment option.

Bank Transfer:

 We accept bank transfers. Our bank is the AIB Bank, Stephen street, Sligo, Co. Sligo, Republic of Ireland, Account name SAT-Planet, IBAN: IE18AIBK93725836892034, BIC: AIBKIE2D. Please contact us if you have any queries on paying by this method.



Liability of Goods:

 All products are subject to availability and may be withdrawn at any time. However it is our policy to contact you if a product is out of stock and if you do not wish to proceed with the order or for any reason we cannot supply the product we will arrange for the order to be cancelled

Product Guarantees:

All products supplied are covered by the terms and conditions of the Original Manufacturers Guarantee usually for a period of 12 months or longer if relevant, this is in addition to the Customer’s statutory rights. If at any time goods are sold with a shorter guarantee this will be made clear to the Customer on receipt of the order and also on the product details. The purchaser shall, unless otherwise, in writing, be responsible for all carriage, telephone, postal and other incidental charges incurred during the guarantee period.

Warning: Receivers are only for use with authorized software that can be downloaded off of the manufactures website. Unauthorized software cannot, by any means, be used with any receiver. Should any receiver contain such unauthorized software, the warranty will be null and void.


Limited Manufacturer Warranty

When you buy a receiver from SAT-Planet, your receiver will be sent to you with the latest software and firmware available at the time when the unit is manufactured. SAT-Planet does not support third-party software, and if used, it will void the manufacturer's warranty.

Please note: that receiver software is incompatible across various models. If you upload the wrong software and create a problem with the receiver, this will not only void your warranty but may make your receiver inoperable. File transfer errors are entirely the users responsibility and SAT-Planet is not responsible for any problems that may result. To avoid invalidating your warranty, only official software and upgrades available from Manufacturers Official Website can be used with your receiver. Under no circumstances, should any other software be used with the receivers.


No Waiver:

Our failure to insist upon strict performance of any provision of these Terms and Conditions shall not be deemed to be a waiver of our rights or remedies in respect of any present or future default of the Customer in performance or compliance with any of these Terms and Conditions.


In the event that any or any part of these Terms and Conditions shall be determined invalid, unlawful or unenforceable to any extent such term, condition or provision shall be severed from the remaining Terms and Conditions, which shall continue to be valid and enforceable to the fullest extent permitted by law. These Terms and Condition shall be construed in accordance with Irish Law.